What Is Self-Storage?
Self-Storage is an easy, flexible storage solution. You only pay for the space you need and the length of time you use it. Our clean, dry and secure storage rooms range from 9 sqft lockers to 10,000 sqft. Self-Storage is ideal for when moving home, or creating more space at your existing property. Self-Storage is a perfect storage solution for your business as you can get the right size of storage space for your needs without being tied into a lease or long-term rental agreement.

Will by possessions be safe?
Our Self-Storage centres are protected by the latest state-of-the-art 24 hour CCTV and police monitored security systems – for your total peace of mind. Only you or your authorised representative can access your self-storage unit.

Who provides the lock and who holds the key?
We sell locks at our facility or you may provide your own. A small shed type padlock is ideal. You are the only keyholder. Alternatively we can hold the key for you.

Is it possible to view the storage rooms before I rent?
Yes, it is always advisable to view any facility for your own peace of mind, so please call in and take a free no obligation tour.

How do I book a storage room?
Simply call us free on 0800-783-9516, click on ‘reserve a room’ on this website or pay us a visit.

How much notice do I need to give you?
None, you may call today and store today if you wish. There is no charge to reserve a storage room.

How do I get my items to your storage centre?
We can supply a removal van and porters to collect your goods – please ask for a free quotation. Alternatively we offer a self-drive van hire service should you wish to move the items yourself. You may of course use you own transport.

Are there any hidden extras to pay for?
No, all you pay for is the monthly storage room rental and insurance. No additional charges are made for heating, lighting, local authority rates etc.

Do you provide Insurance cover?
We can extend our insurance policy to cover your items at the rate of £0.75 per thousand pounds of cover required per week. Alternatively you may arrange your own cover, however we will require confirmation of this.

How do I work out how much space I need?
Simply call us free on 0800-783-9516 and we’ll be happy to advise you. Alternatively click here to go to our size guide page.

What is the best way to pack my storage room?
Place heavier and larger items on the floor and stack lighter boxes etc on top of these. Remember to put items you may need close to the door for easier access. See also our ‘hints and tips’ page.

Do you charge when I access my storage unit?
No, you can come and go as often as you please free of charge.

What are your opening hours?
Our Walsall branch is open from 8am to 8pm Monday to Thursday inclusive, 8am to 7pm Friday and 8am to 5pm on Saturdays. Sunday access is by special appointment only. However we do have some 24hour 7-day access storage units – please ask for details.

What is the minimum or maximum storage period?
You can rent a storage unit for as short or as long period as you require, however we do have a minimum charge period of two weeks.

What paperwork is needed and do I need a solicitor?
All we need you to do is sign a simple one page Storage License Agreement. You do not require legal advice.

Do you supply cartons and packing materials?
Yes, we have a wide range of boxes, wardrobe cartons, bubble wrap, packing paper etc for sale from our Reception.

Do you have forklift facilities?
Yes, we have forklift and trained operatives to unload pallets etc. Mostly we make no charge for this service.

Can you receive items on my behalf?
Yes, we can accept deliveries for you in your absence.

Are there any items I cannot store?
You cannot store any perishable, inflammable or illegal items. Lawnmowers, motorcycles etc must be drained of fuel and oil prior to storing.

What payment methods do you accept?
You can pay be cash, cheque, debit or credit card (over the telephone if you wish). Alternatively we can arrange a standing order from your bank.

Do you provide car-parking facilities?
Yes our Self Storage Centre has free parking spaces for your car.